I'm Jacob. I've founded UX functions from scratch and shipped 15+ new-to-market products across healthcare, tax, and proptech — usually owning both the product strategy and the design that proves it.
Today I'm Director of UX at RealPage, where I landed by way of the Knock CRM acquisition.
- NowDirector of UX, RealPage
- PreviouslyKnock CRM · Avalara · Change Healthcare · Providence
- FocusProduct strategy · Design orgs · Early-stage products
- Based inSeattle
Elsewhere
RedSwyft
It’s the enrollment and verification layer for a safety net that is about to matter to far more people than it does today — and housing is the only credible way in.
Résumé
Twenty years of it — experience, skills, background.
NoSchnitz
A case study in how I actually run product: research, measurement, and a written operating system.
LinkedIn
The professional version of all this.